What’s the latest from the front lines of CX?
CX Bible What’s the latest from the front lines of CX? Big challenger brands go beyond solving problems to keep customers—they turn tricky moments of tension into empathetic, impactful service. As experts helping many companies kickstart and mature their CX drive, we know the thorny side of CX very well—and we share our learnings to […]
Flexible CX partnerships drive long-term growth
Return on Outsourcing Flexible CX partnerships drive long-term growth Bigger businesses can spiral out of control when they grow fast. Long-lasting, stable CX efforts work best when they’re outsourced to the experts. But not just any expert. You want one who’s seen it all before, who sets agents up and running in only a few […]
Tenable’s 2021 Threat Landscape Retrospective
Guide Tenable’s 2021 Threat Landscape Retrospective IN THE 2021 THREAT LANDSCAPE RETROSPECTIVE (TLR), YOU WILL READ ABOUT: Comprehensive analysis of the most notable vulnerabilities of 2021 with additional insights on how they’re used in attack chains. Understanding of the risks impacting sensitive technology, including increased connectivity across OT devices and the challenges associated in securing […]