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Veeam Data Cloud for Microsoft 365: NEW Backup Service Deep Dive

Veeam Data Cloud for Microsoft 365: NEW Backup Service Deep Dive We are excited to announce the NEW Veeam® Data Cloud for Microsoft 365! The industry’s leading backup solution — Veeam Backup for Microsoft 365 — is now delivered as a backup service. Don’t miss this webinar if you want to optimize or start executing on your Microsoft […]

CX best practices: How APAC brands drive service excellence and efficiency

CX best practices: How APAC brands drive service excellence and efficiency In the changing landscape of business, where technology and automation promises efficiency, it’s easy to lose sight of the heartbeat of every business: people. Amidst the strategies aimed at enhancing customer experience (CX), there lies a fundamental truth often overlooked—the significance of prioritising people […]

What’s the latest from the front lines of CX?

CX Bible What’s the latest from the front lines of CX? Big challenger brands go beyond solving problems to keep customers—they turn tricky moments of tension into empathetic, impactful service. As experts helping many companies kickstart and mature their CX drive, we know the thorny side of CX very well—and we share our learnings to […]