The CFO’s Secret to Global Business Expansion Whitepaper
The CFO’s Secret to Global Business Expansion Whitepaper Globalization Partners and CFO Research surveyed C-level executives at U.S. companies to learn first-hand their challenges when it comes to global expansion – and their best practices to work through those challenges. Here’s a sample of what they found: 94% of those surveyed believe a global employer […]
What’s the latest from the front lines of CX?
CX Bible What’s the latest from the front lines of CX? Big challenger brands go beyond solving problems to keep customers—they turn tricky moments of tension into empathetic, impactful service. As experts helping many companies kickstart and mature their CX drive, we know the thorny side of CX very well—and we share our learnings to […]
Flexible CX partnerships drive long-term growth
Return on Outsourcing Flexible CX partnerships drive long-term growth Bigger businesses can spiral out of control when they grow fast. Long-lasting, stable CX efforts work best when they’re outsourced to the experts. But not just any expert. You want one who’s seen it all before, who sets agents up and running in only a few […]