Il report globale su “State of Data and Analytics”
Il report globale su “State of Data and Analytics” Scopri i trend emersi dalle interviste a oltre 10.000 decision maker globali, Italia inclusa, sui cambiamenti nell’utilizzo di analytics avanzati, sulla gestione dei dati e sulla maturità dei processi decisionali con l’avvento pervasivo dell’Intelligenza Artificiale. Scopri alcune anticipazioni con le dashboard interattive. Il report globale su […]
The It Dilemma: Balancing Data Privacy And Personalisation In Customer Experience
The It Dilemma: Balancing Data Privacy And Personalisation In Customer Experience Customer relationships are built on trust. But with the data privacy and security landscape evolving quickly, trust can be difficult to maintain. Facing rising cybersecurity threats and increasing regulation, IT leaders are moving to ensure customer data stays private and secure. But this focus […]
Unlock the Power of Intelligent CX
Unlock the Power of Intelligent CX We live in an era of ever-accelerating change, a time when agility of thought and action means the difference between success and failure. And in the world of customer experience, we’re undergoing the kind of rapid transformation that’s creating an entirely new landscape right before us: the age of […]