By the Numbers: How AI Eases IT Overwhelm
By the Numbers: How AI Eases IT Overwhelm Over half of IT workers feel overwhelmed by the amount of tasks they have to do in a day. In fact, research has found the average IT agent only has the capacity to support 85% of the tickets they receive. That’s why leaders are turning to Artificial […]
The state of digital customer experience – focus on financial services
The state of digital customer experience – focus on financial services In partnership with Adobe, Oxford Economics conducted a survey targeting 1,500 financial service executives and 4,000 customers around the world. We’ve gathered the results in this report to better understand the current state of digital customer experience. In this State of Digital Customer Experience: […]
Adobe 2024 Digital Trends
Adobe 2024 Digital Trends Adobe’s 2024 Digital Trends reveals new findings on what customers expect from personalization, why a unified data strategy is more urgent than ever before, and how the right personalization and data strategy helps you harnessing the power of generative AI successfully. Read the report and discover insights that will prepare your […]