Sequoia automates 20% of their service requests with Freshservice for Business Teams

Freshservice transforms Enterprise Service Management at Sequoia Consulting Group by helping automate 20% of cases every week.

Learn more about how Sequoia:

  • Onboarded multiple business teams onto Freshservice, establishing dedicated workspaces to minimize communication gaps and manual workload.
  • Streamlined numerous workflows involving multiple teams, notably employee onboarding and offboarding.

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Case Study Sequoia POC