Understanding the world of workforce optimization.

Today’s organizations—especially those with hourly and frontline workers—are faced
with several challenges, including navigating a tightening labor market, balancing
business needs, and keeping employees happy. The IDC report “Optimizing the
Workforce for a New World” explores the transition from managing the workforce to
optimizing it, and what that means for achieving business goals and increasing
employee satisfaction. Read the report to learn:

– What it means to make every worker count
– How smart staffing benefits both the worker and the organization
– How workforce optimization empowers smart staffing and scheduling