The modern workforce relies on an increasingly diverse mix of devices to
work productively from anywhere, at any time. With more enterprises
paying attention to employee sentiment and satisfaction, optimizing the
end user device experience – along with achieving operational efficiencies
in device management – are key strategic priorities for IT organizations.

To help, more enterprises are considering asset lifecycle management
(ALM) services. Resource-strapped IT organizations need help improving
the end-user service experience, while at the same time improving
operational efficiencies. CFOs want a direct and transparent view into their
technology investments to ensure the enterprise is maximizing the asset
value throughout the lifecycle. And environmental, social and governance
(ESG) teams need to demonstrate compliance with asset disposition
practices and circular economy guidelines.

IDC believes asset lifecycle management services can be a suitable option
for organizations looking to shift resources away from repetitive, mundane
IT tasks and focus on supporting critical innovations for key business
objectives.